Eviden’s global team of experts can help you get started with our Business Applications Envisioning Workshop.
Do you want to take your digital transformation plans to the next level?
Join us for an exclusive envisioning session, where you'll discover how Eviden uses Microsoft Dynamics 365 and Power Platform to help you grow your business.
See how our industry-specific solutions use Microsoft Business Applications to help your organization drive value based on your specific needs.
Our Solutions include:
Intelligent Automation: Uses the Intelligent Automation tool from Microsoft to optimize processes, improve customer satisfaction, and increase efficiency.
Power Platform Governance: Controls your Power Platform usage with governance tools that streamline processes, minimize errors, and keep data secure.
SAP modernization and automation: Uses Power Platform to modernize the user interface and bring mobility to enterprises currently using SAP.
Citizen 360: A solution based on Dynamics 365 for public sector organizations that enhances citizen engagement and satisfaction.
Energy 360: A solution based on Dynamics 365 Customer Engagement that helps energy sales organizations retain customers, update pricing, and drive growth.
ERP Harmonization: Uses Dynamics 365 Finance and Operations to unify multiple enterprise resource planning (ERP) systems and be more efficient.
Application innovation: Accelerates digital transformation with low-code development support from Power Platform.
End-to-end support
Our global services include strategy consulting, implementation, system integration, managed services, and support and maintenance for a range of Microsoft Business Applications.
Microsoft Center of Excellence
Eviden has achieved all Business Application solution designations and specializations. We use our technology and industry expertise so you can:
Drive growth by capturing new opportunities, entering new markets, and increasing market share.
Use data insights for informed decision-making and strategic planning.
Ensure long-term success with the flexibility, customization, and scalability needed to adapt to dynamic industry changes.
Stay at the forefront of technology by accessing industry-specific innovations through Eviden and Microsoft’s co-innovation hubs.
Case Studies
Customer 1
A leading high-technology product manufacturer needed an intelligent solution for invoice processing across over 150 suppliers’ documents in multiple languages, including English and Chinese.
Solution
Eviden’s end-to-end services included:
- A comprehensive assessment of the client’s current operational landscape to determine which Business Applications solution best fit their needs.
- Implementation of a global rollout across all suppliers.
- Reengineering processes to support automation of over 40,000 invoices.
Outcomes
Time saved
80-percent reduction in processing time with 95-percent data extraction accuracy.
Smart solutions
Intelligent automated solution for field extraction using Power Automate and AI Builder.
Improved consistency
Three-way match between invoices, purchase orders, and goods receipt notes.
Optimized operations
End-to-end workflow solutions for smoother business processes.
Customer 2
Cabildo de Tenerife needed to streamline operations related to citizen services, including phone, online, and in-person support; information distribution; and appointment and inquiry handling.
Solution
Eviden used Dynamics 365 apps to:
- Unify and systematize citizen support processes.
- Deploy a proactive strategy to offer omnichannel services based on a comprehensive assessment of user needs.
Outcomes
Citizen 360-degree view
Transitioning to a unified Microsoft Dataverse provided a comprehensive customer view and enabled standardized services.
Automated surveys:
Response rates increased from 5 percent to 20 percent by replacing mass surveys with targeted automation.
Faster resolution times
A 70-percent decrease in the resolution time for citizen information requests via email resulted in enhanced efficiency and citizen satisfaction.
Take the next step.
Sign up for a Business Applications Envisioning Workshop to get started on the path to digital transformation.