What we offer
Our core group of consulting-led services and ServiceNow SaaS license sales is focused on ensuring your key workplace business processes perform at best practice levels and are both supportable and upgradeable.
The cloud-based Now Platform offers a unified data model and scalable architecture, facilitating seamless data flow across applications and systems. It provides enterprise-scale workflow automation, optimizing productivity, agility, and resiliency.
Out-of-the-box digital workflows automate service requests, accelerating delivery and enabling teams to focus on high-value innovation. With native development and integration tools, ServiceNow allows easy extension of digital workflows or creation of new ones on the same platform. This flexibility empowers organizations to improve work experiences and respond effectively in disruptive situations.
Business Challenges
Outdated IT architectures are inadequate for today's dynamic environments and expose companies to unexpected disruptions. While addressing short-term challenges is crucial, leaders must also focus on the future. Ongoing global crises and disruptions like pandemics, climate variations, and trade conflicts are now the norm and will continuously test organizational resilience.
To thrive in such conditions, it is essential to adapt to change, drive productivity and innovation, and deliver scalable, modern experiences akin to consumer expectations. Achieving this level of agility requires connecting digital workflows across the entire enterprise, optimizing business processes, and ensuring seamless flow of work across people, data, and systems.
Total Care Support
Enhanced and Managed Support Services
Training & Enablement
Standard & Bespoke
Technical Services
Onsite, nearshore and offshore
Service Management Strategy
Advisory and Consultancy
Organizational Change Management
Advisory & Execution
Process Consultancy
Best-in-Class frameworks and accelerators
Benefits
Build and automation of applications and processes
Enhance user experiences, facilitate seamless integration of siloed systems, and revolutionize work processes for greater efficiency
Customer Experience
Introduce innovative business solutions that simplify customer interactions.
Technology Excellence
Expedite digital evolution by ensuring resilient, cost-effective, and secure technology deployment across internal functions and customer-centric offerings.
Employee Experience
Foster connected and unified employee experiences to boost engagement, productivity, and departmental efficiency.
Operating Excellence
Drive efficiency, reduce costs, mitigate risks, and amplify Environmental, Social, and Governance (ESG) impact.
Elite Partner
With best-in-class customer satisfaction and experience, Eviden's ServiceNow Practice is well placed to deliver what you need to work, better.
Elevate your business with our comprehensive approach to customer, employee, and operational excellence, fortified by cutting-edge technology and streamlined processes.
Read more about our other services and offerings
Why Eviden?
ServiceNow at Eviden: A transformational partner that supports your values, challenges the status quo, considers the entire experience, delivers speed to value, is CSAT focused, shares our knowledge and expertise and works as one team
•20+ years experience, 1000+ experts, 1,300+ certifications (USA & Europe)
•Elite ServiceNow partner, in the top 16 of 1,600+ ServiceNow partners
•Cloud transformation expertise
•Industry solution development function
•ServiceNow is the core platform of Eviden's emerging Service Management Architecture
•ServiceNow Design Studio partner for innovation and collaboration