Running hybrid cloud environments is getting harder. The complexity and scale of such environments makes it challenging to optimize user experiences, protect key applications and services, and assure business continuity and performance. A proliferation of monitoring tools and solutions for different platforms, technologies and providers intensifies these challenges rather than address them.
Eviden delivers managed end-to-end observability services, incorporating hypermodal AI, analytics and automation, powered by Dynatrace. Integrate and consolidate monitoring solutions, including AWS Cloudwatch, to gain a single view of every action, device, application and platform. Unlock powerful insights from observability data and transform business and IT with AIOps and contextual business analytics.
Begin your observability journey and turn visibility into business value.
Make the most of your AWS cloud investments
Drive a better ROI and take full advantage of AWS innovation with end-to-end observability, intelligent automation and seamless integration and orchestration.
Elevate and enable IT support for excellent user experience
Unleash AIOps and remove barriers to optimal user experiences with ServiceNow integration, root cause identification, proactive and automated remediation.
Transform business operations and innovate
Reveal new, contextual analytics with observability data to identify where and how to improve for greater profitability and productivity.
Begin your end-to-end observability journey today, and improve experience, drive optimisation and efficiency, and uncover insights that power business performance and profitability. Eviden and Dynatrace bring you unified observability and security that power IT and business transformation.
Proven Results
94%
reduction in major incidents year on year
50%
reduction in cloud spend
56%
reduction in mean time to respond (MTTR)
200%
better user experience
Managed Observability
Eviden, Dynatrace and AWS offer customized managed cloud and digital performance management services that adapt to customer’s maturity and goals. As part of these services and building on extensive expertise in cybersecurity, AI, data management and compliance, Eviden Managed Observability drives the full value from end-to-end observability and hypermodal AI. Unparalleled data and AI-enabled analytics, delivered by the Dynatrace platform, transform business operations and optimize business performance, productivity and profitability.
Dynatrace is recognized as a Leader and positioned furthest for Vision and highest in Execution in the 2024 Gartner Magic Quadrant™ for Observability Platforms. It’s unique unified observability and security platform delivers single-source, cloud-to-edge visibility across every platform, network, application, device and user. Ready integrated within Eviden’s services stack, it’s AI-powered automation and analytics are integrated with ServiceNow to deliver AIOps. Quickly identify and remediate the root cause of issues and events, proactively recognize and respond when new application or innovation deployment may affect system performance, and simplify real-time compliance monitoring and reporting.
Use Cases

End-to-end business journey monitoring
Align customer journey analytics with business processes, and reveal performance opportunities

Improve customer experience
End-to-end Observability data with AI-enabled automation improves performance at reduced expenditure.

Transform service operations
Resolve performance issues faster and drive a user-centric approach to optimizing digital services.

Transform multicloud operations
Minimize risk, TCO, integration challenges and constantly optimize.
ESG : Independent Whitepaper:
Balancing Bits and Budgets: Enhancing Digital Experience while reducing costs
eBook:
Get the competitive edge with full-stack observability.
How can observability deliver business value and revolutionize customer experience?
Six ways Eviden, Dynatrace and AWS do just that.

Andy Fleck
Head of Digital Performance Management

Michiel Otten
Observability Consultant

Martin Doornbusch
Digital Performance Management Expert